1. About this list
Turntwo Technology B.V. ("Provider") uses the subprocessors below to provide Turntwo Interact. They process personal data on Provider's behalf, as described in the Data Processing Agreement and the Privacy Policy. Each subprocessor receives only the personal data it needs for its purpose, and is bound by data protection obligations that offer the same level of protection as the Data Processing Agreement.
Services your organization connects itself (such as your own data warehouse, Google or Microsoft sign-in, Slack, Microsoft Teams or email notification channels, data connectors and MCP platforms) are not subprocessors of Provider. Your organization chooses and controls them.
2. Application
| Subprocessor | Purpose | Location | Transfer safeguard |
|---|---|---|---|
| Vercel Inc. | Application hosting | European Union (Frankfurt, Germany) | Standard Contractual Clauses; EU-US Data Privacy Framework where certified |
| Neon (Databricks, Inc.) | Data storage | European Union (Frankfurt, Germany) | Standard Contractual Clauses; EU-US Data Privacy Framework where certified |
| Google Cloud EMEA Limited (Google Cloud) | Cloud infrastructure for data processing and storage | European Union | Standard Contractual Clauses; EU-US Data Privacy Framework where certified |
| Inngest Inc. | Background processing | United States | Standard Contractual Clauses; EU-US Data Privacy Framework where certified |
| Peaberry Software, Inc. (Customer.io) | Transactional email | European Union | Standard Contractual Clauses; EU-US Data Privacy Framework where certified |
| Functional Software, Inc. (Sentry) | Error monitoring | European Union | Standard Contractual Clauses; EU-US Data Privacy Framework where certified |
3. AI models
Which AI model providers process a request depends on the models that are enabled and configured for your organization's agents. Only the providers of those models receive its prompts and data.
| Subprocessor | Purpose | Location | Transfer safeguard |
|---|---|---|---|
| OpenRouter Inc. | Access to AI models | United States | Standard Contractual Clauses; EU-US Data Privacy Framework where certified |
| Anthropic PBC | AI models (Claude) | United States | Standard Contractual Clauses; EU-US Data Privacy Framework where certified |
| Google LLC | AI models (Gemini) | United States | Standard Contractual Clauses; EU-US Data Privacy Framework where certified |
| OpenAI, L.L.C. | AI models (GPT) | United States | Standard Contractual Clauses; EU-US Data Privacy Framework where certified |
4. Changes to this list
At least 14 days before a new subprocessor starts processing personal data, we update this list and notify the administrators of each organization by email, as set out in section 9 of the Data Processing Agreement. Previous versions of this list remain available on this page.
5. Questions
Contact info@turntwo.com with any questions about our subprocessors.